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Appendix A: Disconnection Causes
If a participant was unable to connect to a conference or was
disconnected from an On Going Conference, the Participant Properties -
Disconnection Cause dialog box indicates the cause category, whether it
is audio or video related, and details the cause message. In some cases, a
possible solution may be indicated.
This appendix details the cause messages displayed in the Cause field
and their explanation
For a full list of disconnection cause messages for the current MGC Manager
version, refer to the topic: “ACCOngoingParticipant:GetDisconnectCause”,
in the MGC C++ API e-book.
Table A-1: Primary Disconnection Reasons
Category Cause Message Description
Operator Disconnect Disconnected by
operator
The operator
disconnected the
endpoint from the
conference.
No Net Connection No net connection The network failed to
connect to the network
card.
Participant Hang-Up Party hang up The endpoint hung up.
V-Gate No Response V-gate does not respond The V-Gate was unable
to negotiate a
connection with the
endpoint. (Video
participant parameter)