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MGC Manager User’s Guide - Volume I
8-7
Defining a New Entry Queue
If the destination conference is set to Video Switching, its audio, video, and
line rate settings must be identical to the Entry Queue settings, otherwise
participants cannot move to the target conference.
To define a new Video Entry Queue:
1. Connect to an MCU and expand its tree.
2. Right-click the Meeting Rooms, Entry Queues and SIP Factories icon,
and then click New Entry Queue.
• Entry Queues can only be defined in MCUs containing an Audio+ card.
• If you have not already done so, define the Entry Queue Message Service in
the MCU - IVR Services before defining the Entry Queue. For more details,
see the MGC Manager User’s Guide, Volume II, Chapter 2, “IVR and Entry
Queue Services”.
• Entry Queues can be encrypted. For more details, see the MGC Manager
User’s Guide, Volume II, Chapter 1, “Media Encryption”.
• The definition of the Audio Only Entry Queue is described in the MGC
Manager User’s Guide, VoicePlus Edition, Chapter 5.