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MGC Manager User’s Guide - Volume I
5-31
Viewing the Participants Queue
You can view the Participants Queue list in the Browser pane, the Status pane,
or in the Participants Queue window.
The Participants Queue lists:
• participants whose connection to the conference is managed by an
operator (in Attended conferences)
• participants who failed to enter the correct conference Numeric ID or the
conference password in the Entry Queue
• participants who have requested operator’s assistance during the
conference
Participants connecting to the Entry Queue, IVR Queue or Greet and Guide
conference (AV Message Service) and participants requiring the operator’s
attention are listed. In addition, participants in the Greeting, Attended and On
Hold stages are also listed in the Participants Queues.