Chapter 6 - Operations Performed During On Going Conferences
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Managing Voting Sessions
In a voting session, participants express their preference on a set of choices
using the touch-tone keypad or remote control during an On Going
Conference. The system uses digits to correlate participant votes to the items
for which they are voting.
A voting session can include up to 10 choices for one subject. Each choice is
assigned a digit (between 0 to 9) and a descriptive title. For example, in an
employees meeting, the employees have to vote for one of the benefit plans
suggested by the management. Each plan is assigned a digit (for example, if
there are 5 plans, the choices can be 0 to 4) and a short description.
A voting session consists of three main stages:
• Preparation stage - Before the voting session begins, the operator or the
chairperson creates the list of choices and their descriptions. The
operator or the chairperson then informs the conference participants of
the choices available for selection and the digit assigned to each option.
• Voting stage - When voting, each participant enters the digit that
represents the participant’s choice, using the DTMF input device. As
each vote is counted, the information is presented on-line in the Voting
window.
• Results stage - When the voting is completed, the final results can be
saved to a file.
Conducting a Voting Session
The operator or the chairperson manages the voting session.
Voting sessions are available in IVR enabled conferences (that are run on
Audio+ cards) and require the use of a DTMF input device.