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Chapter 6 - Operations Performed During On Going Conferences
6-100
These operations are listed and defined in the IVR Service - DTMF Codes
dialog box. The same operations are also available from the MGC Manager
application.
For a detailed description of IVR enabled conferences, see the MGC Manager
User’s Guide Volume II, Chapter 2, “IVR and Entry Queue Services”.
Changing the Conference or Chairperson Password
During an On Going Conference, the conference password or the chairperson
password can be modified by the chairperson or by a participant (depending
on the user permissions), using DTMF codes.
When the user enters the DTMF code which activates the password
modification process, a voice message instructs the user to select whether to
modify the conference password or the chairperson password.
A sequence of voice messages and chairperson actions follows, to complete
the password modification. Table 6-6 describes this sequence:
Start Recording
Starts a recording session.
Stop Recording
Stops a recording session.
Pause Recording
Pauses a recording session.
*73
*74
*75
Chairperson
Chairperson
Chairperson
Table 6-5: Operations performed during a conference using DTMF codes
DTMF Function
DTMF
Code
Permission
Table 6-6: Password Modification DTMF/IVR Sequences
User Action IVR Message
Chairperson or participant enters the
“change password” DTMF code.
“Press one to change conference
password. Press two to change the
chairperson password. Press nine to
exit the menu.”
Chairperson or participant enters 1. “Please enter the new conference
password. Press the pound key to
complete.”