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Troubleshooting
Troubleshooting Backup and Restore Sessions
Chapter 12580
Troubleshooting Backup and Restore Sessions
You may run into the following problems while running or starting
backup and restore sessions:
• “Filenames Are Not Displayed Correctly in GUI” on page 580
• “Full Backups Are Performed Instead of Incrementals” on page 580
• “Unexpected Mount Request for a Standalone Device” on page 581
• “Unexpected Mount Request for a Library Device” on page 582
• “Unexpected Mounted Filesystems Detected” on page 583
• “Data Protector Fails to Start a Scheduled Session” on page 584
• “Data Protector Fails to Start an Interactive Session” on page 585
• “Backup Protection Expiration” on page 586
• “Troubleshooting Application Database Restores” on page 586
• “Problems with non-ASCII Characters in Filenames” on page 587
Filenames Are Not Displayed Correctly in GUI
When using the Data Protector GUI on Windows, some filenames
belonging to the non-Windows objects can be displayed incorrectly. This
happens when different encoding is used.
Action To view these objects correctly, specify the appropriate encoding in the
Data Protector GUI by selecting Encoding from the View menu, then
selecting the appropriate codeset.
Full Backups Are Performed Instead of Incrementals
There are several reasons, outlined below, that Data Protector might run
a full backup despite the fact that you specified an incremental backup.