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Troubleshooting
Troubleshooting Data Protector Online Help
Chapter 12 603
Troubleshooting Data Protector Online Help
Data Protector online Help consists of two parts: Help Topics and the
Help Navigator. Help Navigator is context-sensitive help, explaining
screens and options in the Data Protector GUI, while Help Topics
provide conceptual information, procedure instructions, and examples.
The Help system you use depends on the platform (Windows or UNIX) on
which you are running Data Protector. You use HTML Help on Windows
systems and WebHelp on UNIX systems.
Troubleshooting Online Help on Windows
When accessing online Help on Windows systems, you can run into the
following Help Navigator display problem:
The Help Navigator contents do not change in parallel with the Data
Protector windows.
Action 1. If you use Microsoft HTML Help mode (default option), ensure that
the button shown below is enabled.
2. If you use Default HTML Browser mode (an external HTML
browser for displaying the help files) go to File menu, click
Preferences and enable the Check the box to enable the
context-sensitive help navigator option. Then restart the
Help Navigator.
Troubleshooting Online Help on UNIX
If your browser (HTML viewer) is not properly set, you can run into
online Help start and display problems. You need to set the browser as
follows:
Action 1. In the File menu, click Preferences. In the drop-down list, select
Netscape, if your browser is Netscape Navigator. If your browser is