Troubleshooting
Troubleshooting Reporting and Notifications
Chapter 12602
Troubleshooting Reporting and Notifications
If you use Outlook XP or Outlook 98/2000 with the latest security patch
installed, you following problem appears: when you add a report to a
report group specifying email as a send method, and then try to start a
report group, GUI hangs. The same happens if you configure a
notification and select the email send method. The cause of the problem
is that Outlook requires user interaction before sending an email
notification. This feature cannot be disabled since it is a part of the
Outlook security policy. To solve this problem, start a report from the
CLI:
omnirpt -report licensing -email <email_address>
When a warning asking whether you allow sending email on your behalf
appears, click Yes to receive a notification.
For more information on how to customize security settings, refer to HP
OpenView Storage Data Protector Software Release Notes.
