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Capturing System Information and Sending it to Technical Support 647
If the switch’s network interfaces to the TFTP server have gone down,
copy the core file to the nonvolatile file area before restarting the switch.
The following commands copy netsys.core.217.tar to the nonvolatile file
area and verify the result:
WX4400# copy core:netsys.core.217.tar file:netsys.core.217.tar
success: copy complete.
WX4400# dir
===============================================================================
file:
Filename Size Created
core:netsys.core.217.tar 560 KB May 06 2005, 21:48:33
file:configuration 48 KB Jul 12 2005, 15:02:32
file:sysa_bak 12 KB Mar 15 2005, 19:18:44
Total: 620 Kbytes used, 207202 Kbytes free
===============================================================================
Boot:
Filename Size Created
boot0:wx040100.020 9780 KB Aug 23 2005, 15:54:08
*boot1:wx040100.020 9796 KB Aug 28 2005, 21:09:56
Boot0: Total: 9780 Kbytes used, 2460 Kbytes free
Boot1: Total: 9796 Kbytes used, 2464 Kbytes free
===============================================================================
temporary files:
Filename Size Created
core:command_audit.cur 37 bytes Aug 28 2005, 21:11:41
core:netsys.core.217.tar 560 KB May 06 2005, 21:48:33
Total: 560 Kbytes used, 91147 Kbytes free
Debug Messages In addition to generating a core file, the switch also sends debug
messages to the serial console during a system crash. To capture the
messages, attach a PC to the port (if one is not already attached) and use
the terminal emulation application on the PC to capture a log of the
messages. (For information about connecting to the serial console port,
see the Wireless LAN Switch and Controller Hardware Installation Guide).