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13-7
13
Troubleshooting
Other Situations
Transmissions are slow.
Q Are documents being sent at a high resolution?
A It is recommended that you send documents containing text only in a lower
resolution. (See "Resolution," on p. 3-12.)
Fax transmissions are slow (if the optional Super G3 FAX Board or Super G3 Multi-Line Fax
Board is installed).
Q Is the ECM TX or ECM RX set to 'On'?
A Set ECM TX and ECM RX to 'Off'. (See "ECM Transmission," on p. 9-43, and
"ECM Reception," on p. 9-48.)
Q Was the original type set to 'Text/Photo' when sending the document?
A Select 'Text' from the Original Type drop-down list if the original does not contain
any photos. (See "Scan Exposure and Original Type Settings," on p. 3-13).
Cannot use fax information services (if the optional Super G3 FAX Board or Super G3
Multi-Line Fax Board is installed).
Q If your machine is connected to a rotary pulse line, is your machine set for tone
dialing?
A Set the machine for tone dialing to use fax information services. (See "Fax
Information Services," on p. 7-8.)
Q Did you receive an instruction from the sender to set the machine to receive?
A Press [RX Start]. (See "Fax Information Services," on p. 7-8.)