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Error Messages
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13
Troubleshooting
# 859
Cause 1 A compression error occurred with the image data.
Remedy Check the print settings, and try printing again.
Cause 2 An original was not scanned properly, or the orientation of the original was
incorrect.
Remedy Check the scan settings, and try scanning again.
# 860
Cause 1 A paper jam occurred during printing.
Remedy Try printing again.
Cause 2 Recovery printing was not performed.
Remedy Try printing again.
Cause 3 You tried to print on a transparency sheet made for color copies.
Remedy Load transparencies made for black-and-white copies into the machine and
then try printing again.
# 861
Cause 1 An error occurred while processing PDL data or image data.
Remedy Confirm the print settings you made when printing from a computer.
Cause 2 Color data was sent from the external controller to the billing device as
monochrome data.
Remedy Change the print data or print settings, and try printing again.