Filter
Top Products
Error Messages
13-26
13
Troubleshooting
# 834
Cause An MDN (Mail Delivery Notification) error notification is received because of an
incorrect I-fax address or destination setting, or because trouble has occurred in
the network or mail server. Alternatively, the memory of the receiving machine is
full.
Remedy Check the I-fax address and destination settings.
# 835
Cause The maximum number of text lines for receiving an I-fax has been exceeded.
Remedy Ask the sender to reduce the amount of text data in the body of the document,
and then resend the data.
# 837
Cause A connection request was received from a host whose connection is restricted
by IP Address Settings.
Remedy Check the settings in IP Address Settings in TCP/IP Settings in Network
Settings in System Settings (from the Additional Functions screen). Make sure
that the connection request is made from an authorized host.
# 839
Cause The user name or password for the SMTP authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen) is incorrect.
Remedy Check the user name and password for SMTP Authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP
Network," in the Network Guide.)
# 841
Cause The encryption algorithm that matches the mail server does not exist for
sending e-mail or I-fax.
Remedy 1 Set Allow SSL in Network Settings in System Settings (from the Additional
Functions screen) to 'Off'. (See Chapter 3, "Using a TCP/IP Network," in the
Network Guide.)
Remedy 2 Add the same encryption algorithm as the mail server in the mail server
settings.