Error Messages
13-25
13
Troubleshooting
# 830
Cause A DSN (Delivery Status Notification) error notification is received because of an
incorrect I-fax address or destination setting, or because the data size of the
sent documents exceeds the mail server capacity.
Remedy 1 Check the I-fax address or destination setting.
Remedy 2 Set Maximum Data Size for Sending in E-mail/I-Fax Settings in
Communications Settings in System Settings (from the Additional Functions
screen) so that it is less than the mail server capability.
Remedy 3 Check the status of the mail server, DNS server, and network.
# 831
Cause An I-fax document could not be received using SMTP because of the RX/Print
Range setting in IP Address Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen).
Remedy Reset the RX/Print Range setting in IP Address Settings in TCP/IP Settings in
Network Settings in System Settings (from the Additional Functions screen).
# 832
Cause DSN (Delivery Status Notification) mail was not sent because TCP/IP Settings
or E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set, or because trouble has occurred in the
mail server.
Remedy 1 Check the DNS Server Settings and IP Address Settings in TCP/IP Settings,
and E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen).
Remedy 2 Check the status of the mail server and DNS server.
# 833
Cause MDN (Mail Delivery Notification) mail was not sent because TCP/IP Settings or
E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set, or because trouble has occurred in the
mail server.
Remedy 1 Check the DNS Server Settings and IP Address Settings in TCP/IP Settings,
and E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen).
Remedy 2 Check the status of the mail server and DNS server.