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Error Messages
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13
Troubleshooting
# 022
Cause 1 Forwarding could not be performed because all of the addresses stored in the
specified group destination have been deleted, or User Inboxes are specified as
the group destination.
Remedy Re-enter group destination, and try sending again.
Cause 2 Transmission could not be performed because the specified destination was
deleted while the documents were waiting to be sent.
Remedy Re-enter the destination in the Address Book, and try sending again.
Cause 3 Transmission via fax driver is not allowed.
Remedy Allow Fax Driver TX in Restrict the Send Function in System Settings (from the
Additional Functions screen) is set to 'Off'. Set Allow Fax Driver TX to 'On'.
#037
Cause Data that contains more than 1,000 pages is received.
Remedy This machine can print or store up to 999 pages of data in memory, but will
delete any data that exceeds this limit. Ask the sender to resend the remaining
pages.
# 080
Cause A subaddress is not set in the recipient's machine.
Remedy Try sending the document without a subaddress, or request that the recipient
set the same subaddress as the sender's subaddress.
# 081
Cause A password is not set in the recipient's machine.
Remedy Try sending the document without a password, or request that the recipient set
the same password as the sender's password.
# 102
Cause The subaddress and/or password do not match.
Remedy Check the subaddress and/or password of the recipient's machine, make sure
that the subaddress and password you are sending with the document matches
the recipient's, and then try again.