Error Messages
13-17
13
Troubleshooting
# 107
Cause The document could not be sent because there was insufficient memory
available.
Remedy 1 Resend the document at a lower resolution.
Remedy 2 Erase unnecessary documents to make more memory available.
Remedy 3 If this problem occurs frequently, contact your local authorized Canon dealer.
# 701
Cause 1 The specified Department ID does not exist, or the password has changed.
Remedy Enter the correct Department ID or password using - (numeric keys) on
the control panel, and then try sending again.
Cause 2 The Department ID or password was changed during the job, or <Allow Printer
Jobs with Unknown IDs> in Dept. ID Management in System Settings (from the
Additional Functions screen) is set to 'Off'.
Remedy Contact your System Manager.
# 702
Cause The document could not be sent because the memory is full.
Remedy 1 Wait a few moments, and then try again after the other send jobs complete.
Remedy 2 Do not send the document to too many recipients at the same time. Send the
document to a smaller number of recipients.
# 703
Cause The memory for the image data is full.
Remedy 1 Wait a few moments, and then try again after the other send jobs are complete.
Remedy 2 Erase documents stored in inboxes. If the machine still does not operate
normally, turn the main power OFF, and then back ON. (See Chapter 1, Before
You Start Using This Machine, in the Reference Guide.)