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Troubleshooting
Documents cannot be sent overseas (error code #18) (if the optional Super G3 FAX Board or
Super G3 Multi-Line Fax Board is installed).
Q Is a pause inserted in the fax number?
A Insert a pause after the country code, or after the fax number of the recipient,
and then dial the number again. (See "Specifying a Fax Number," on p. 2-2.)
A Change the Long Distance setting on the Option screen if you are sending
documents to destinations stored in the Address Book. To access the Long
Distance setting, press (Additional Functions) ➞ [Address Book Settings] ➞
[Register Address] ➞ [Register New Address] ➞ [Fax] ➞ [Option]. (See "Editing
Address Details," on p. 10-30.)
Calls are not connected, or an incorrect number is dialed.
Q Did you hear the dial tone before entering the fax number?
A Make sure that you hear the dial tone before entering the fax number. If you
enter the fax number before hearing the dial tone, the call may not be
connected, or an incorrect number may be dialed.