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Troubleshooting
Cannot find the selected server. Check the settings.
Cause 1 The IP address that the machine should connect to cannot be determined.
Remedy 1 Check the DNS Server Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen). (See Chapter 3, "Using
a TCP/IP Network," in the Network Guide.)
Remedy 2 Check whether the DNS server's DNS settings are correct.
Cause 2 If <Login Information> in Register LDAP Server in System Settings (from the
Additional Functions screen) is set to 'Use (security auth.)' for the LDAP server,
the machine will not be able to determine the host name.
Remedy Check the DNS Server Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen). (See Chapter 3, "Using
a TCP/IP Network," in the Network Guide.)
Cannot connect to the selected server. Check the settings.
Cause The machine cannot connect to the specified IP address/port.
Remedy 1 Check the Gateway Address setting in IP Address Settings in TCP/IP Settings
in Network Settings in System Settings (from the Additional Functions screen).
(See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)
Remedy 2 Check the Server Address and Port Number in Register LDAP Server in System
Settings (from the Additional Functions screen). (See "Registering an LDAP
Server," on p. 11-43.)
Remedy 3 Check whether the LDAP server is operating normally.
Remedy 4 If <Login Information> in Register LDAP Server in System Settings (from the
Additional Functions screen) is set to 'Use (security auth.)' for the LDAP server,
check whether UDP (User Datagram Protocol) packages are blocked by the
filter.