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150 Diagnostics menu ENWW
Diagnostics menu
Administrators and service technicians can use the features that are available on this
menu to get information about the MFP and to troubleshoot problems. See the HP Color
LaserJet 9500mfp service manual for more information about diagnostics.
.
Item Values Explanation
PRINT EVENT LOG Use this item to generate a localized FIFO (first
in, first out) list of the 50 most recent entries in
the error log. The printed event log shows the
error number, page count, error code, and
description or personality.
SHOW EVENT LOG Use this item to scroll through the contents of
the event log at the control panel, and to show
the 50 most recent events. Use the up arrow
and the down arrow to scroll through the event
log contents.
PQ TROUBLESHOOTING Use this item to print eight pages to help you
identify print-quality problems. The eight pages
consist of two pages of instructions, one page
for each color (cyan, magenta, yellow, and
black), one demo page, and one configuration
page.
DISABLE CARTRIDGE CHECK Use this item to isolate defective cartridges by
removing specific cartridges and then printing
internal pages or creating a print job by using
the remaining cartridges.
PAPER PATH TEST SOURCE
DESTINATION
DUPLEX
COPIES
SENSORS
Use this item to generate a test page that is
useful for troubleshooting the MFP
paper-handling features. Define the test by
selecting one of the options, and then select
PRINT TEST PAGE to perform the test.
MANUAL SENSOR TEST A TO P
0 OR 1
Use this item to manually test paper-path
sensors and switches. The sensor test reviews
five areas: paper path, trays, doors,
environment, and toner density.