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318 Solving output-quality problems ENWW
Output-quality troubleshooting procedures
For all output-quality problems and defects, perform the following procedures.
● Replace any MFP supplies that have run out. When a supply is out, the REPLACE
<SUPPLY> message appears on the control panel, and the gauge shows an empty bar
with a flashing outline for the supply that is out. Printing stops and the REPLACE
<SUPPLY> message appears on the control panel until the supply is replaced. For more
information, see “Interpreting control-panel messages” on page 292.
Touch H
ELP to see step-by-step instructions for replacing the supply. For more
information about replacing supplies see “Replacing the print cartridges” on page 215
or “Replacing the image drums” on page 218 or “Replacing the image transfer kit” on
page 222 or “Replacing the image cleaning kit” on page 228 or “Replacing the image
fuser kit” on page 232.
To order supplies, see “Ordering supplies” on page 212.
● Print 10 more pages of your print job, or of another print job. The MFP can
automatically compensate for a few output-quality problems.
If these procedures do not solve the problem, see “Solving persistent output-quality
problems” on page 319.
Print Quality Troubleshooting Pages
The Print Quality Troubleshooting Pages help diagnose many output-quality problems that
are related to a defective or damaged part. Follow the diagnostic procedure on the first
page. For more information about the solutions shown on the Print Quality Troubleshooting
Pages, see “Replacing the image drums” on page 218 and “Replacing the image fuser kit”
on page 232.
Procedure
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