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292 Understanding MFP messages ENWW
Interpreting control-panel messages
Message Description or explanation Recommended action
ACESS DENIED
MENUS LOCKED
The menu item is locked. See your network administrator.
ACTION NOT CURRENTLY
AVAILABLE FOR TRAY X
TRAY SIZE CANNOT BE ANY
SIZE/ANY CUSTOM
The MFP is attempting to select duplex
registration for a tray that is set to ANY
SIZE or ANY CUSTOM. Duplex registration
is not available when the size is set to
ANY.
Configure the tray to a specific size.
ADDRESS BOOK IS FULL The address book is full. Remove unnecessary addresses from
the address book.
ADF COVER OPEN The ADF cover is open. Close the ADF cover. Follow the
instructions in the dialog box.
ADF EMPTY The ADF is empty. Remove and then reload the originals in
the ADF.
ADF INPUT MOTOR IS ON The MFP is performing a diagnostic
procedure.
No action is necessary.
ADF OUTPUT MOTOR IS ON The MFP is performing a diagnostic
procedure.
No action is necessary.
ADF PAPER JAM A jam has occurred in the ADF. 1 Open the ADF cover.
2 Remove the jammed media.
3 Close the ADF cover.
4 Replace the media in the ADF.
5 Press the S
TART button.
ADF PICK ERROR The original media is not feeding
correctly into the ADF.
1 Open the ADF cover.
2 Remove the jammed media.
3 Close the ADF cover.
4 Replace the media in the ADF.
5 Press the START button.
Note
Make sure that the ADF is not
overloaded.
ADF SKEW ERROR The paper is not aligned correctly. 1 Open the ADF cover.
2 Remove the jammed media.
3 Close the ADF cover.
4 Replace the media in the ADF.
5 Press the S
TART button.
AUTHENTICATION
INFORMATION IS INCORRECT
The incorrect authentication information
has been typed.
Check the authentication information
and enter it again.
BAD DUPLEXER CONNECTION The duplexer is not connected correctly
to the MFP.
Turn the MFP off and reinstall the
duplexer. Turn the MFP on.
BLOWN LAMP FUSE The lamp fuse is blown. Replace the lamp fuse.
BLOWN MOTOR FUSE The motor fuse is blown. Replace the motor fuse.