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ENWW 10 Problem solving 291
Understanding MFP messages
Messages appear on the MFP control-panel display to relay the normal status of the MFP
(such as PROCESSING JOB), or to alert you to an error condition (such as CLOSE FRONT
DOOR) that needs attention. “Interpreting control-panel messages” on page 292 lists
messages that require attention, or that might raise questions. Messages begin on
page 292 and are listed in alphabetical order, with numeric messages at the end of the list.
Not all messages are listed, because some (such as READY) are self-explanatory.
Extensive help is available at the MFP control panel when you touch .
Note Some MFP messages are affected by the AUTO CONTINUE and CLEARABLE WARNINGS settings
on the Configure Device menu, within the System Setup submenu, at the control panel
(see “System setup submenu” on page 140).
Using the MFP help system
This MFP features a help system on the control panel that provides instructions for
resolving most errors. Certain control-panel messages alternate with instructions about
using the help system.
Whenever a ? appears in an error message or a message alternates with
FOR HELP PRESS ?, touch to view the help.
To exit the help system, touch E
XIT.
If a message persists
● With messages (for example, a request to load a tray or a message that a previous
print job is still in the MFP memory), you can touch C
ONTINUE to print or press STOP to
clear the job and eliminate the message.
● If a message persists after performing all of the recommended actions, contact an
HP-authorized service or support provider. (For more information, go to
www.hp.com/go/clj9500mfp
.)