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ENWW 10 Problem solving 259
Clearing jams from the input-tray areas
Jam in tray 1
Follow these directions to clear jams in tray 1.
1 Remove all of the media that is loaded in tray 1.
2 Pull the jammed media toward you and out of tray 1. Make
sure that you have removed any pieces of torn media.
3 Open and close the upper right door to reset the MFP.
4 Load media in tray 1.
5 Slide the paper guides to the appropriate size that is marked
on the tray. (See “To load media in tray 1” on page 19.)
Note
If problems occur while feeding media from tray 1, make sure that
the media is within the supported specifications, that the media is
in good condition, and that it is loaded correctly in the tray. If the
problem persists, try feeding the media from tray 2 or tray 3.
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5
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