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312 Understanding MFP messages ENWW
30.00.00 SCANNER I/O
FAILURE
CHECK COPY CONNECT CARD
The high-speed copy connect card was
not detected. The copy connect card
either is not installed or failed
initialization.
1 Turn off the MFP.
2 Remove and reseat the copy
connect EIO card.
3 Check the copy connect cable
connection at the EIO card and on
the back of the scanner.
4 Turn on the MFP.
30.1.06
SCAN FAILURE
A flatbed fan failure has occurred. Turn the MFP off, and then turn the MFP
on.
30.1.07
SCAN FAILURE
A communication error has occurred. Turn the MFP off, and then turn the MFP
on.
40 EIO X
TO CONTINUE TOUCH OK
The connection between the MFP and
the EIO card in the specified slot has
been broken.
1 Touch C
ONTINUE to print the
transferred data. (Some data might
be lost.)
2 If the message persists, turn off the
MFP, remove and reseat the
indicated EIO card, and turn on the
MFP.
41.3 UNEXPECTED SIZE IN
TRAY XX
LOAD TRAY XX [TYPE]
[SIZE]
The tray (
X) is loaded with media that is
not of the same size that is configured
for the tray. At least one other tray is
loaded with acceptable media.
Load the tray with the specified size and
type of media to continue the job.
To print from a different tray:
1 Touch O
K.
2 Touch N
EXT to scroll to the media
size and type that you want to use to
print from a different tray.
3 Touch O
K.
41.5 UNEXPECTED TYPE IN
TRAY XX
LOAD TRAY XX [TYPE]
[SIZE]
The tray (
X) is loaded with media that is
not of the same type that is configured
for the tray, and no other trays are
loaded with acceptable media.
Load the tray with the specified size and
type of media to continue the job.
41.5 UNEXPECTED TYPE IN
TRAY XX
LOAD TRAY XX [TYPE]
[SIZE]
TO USE ANOTHER TRAY TOUCH
OK
The tray (
X) is loaded with media that is
not of the same type that is configured
for the tray. At least one other tray is
loaded with acceptable media.
Load the tray with the specified size and
type of media to continue the job.
To print from a different tray:
1 Touch O
K.
2 Touch N
EXT to scroll to the media
size and type that you want to use to
print from a different tray.
3 Touch O
K.
49
TO CONTINUE TURN OFF THEN
ON
A critical firmware error has occurred. 1 Turn the MFP off and leave it off for
20 minutes, and then turn the MFP
on.
2 If this message persists, contact an
HP-authorized service or support
provider. (See “Information from the
MFP” on page 363, or go to
www.hp.com/go/clj9500mfp
.)
Message Description or explanation Recommended action