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324 Solving output-quality problems ENWW
Repetitive defects
Color fade in all colors
● Make sure that the humidity, temperature, and other
operation and location requirements of the MFP are met.
See “Operating and storage environment” on page 361.
● Print the Print Quality Troubleshooting Pages (see “To print
the Print Quality Troubleshooting Pages” on page 319) and
follow the diagnostic procedure that is listed on the first
page.
● For the latest information and problem-solving procedures,
go to www.hp.com/go/clj9500mfp
.
See also “Fingerprints and media dents” on page 326.
● Make sure that the humidity, temperature, and other
operation and location requirements of the MFP are met.
See “Operating and storage environment” on page 361.
● Clean the post charger. See “Cleaning the post charger” on
page 238.
● Make sure that the image transfer belt is seated correctly. To
do this, open the front doors, and lower and raise the green
lever. The lever clicks when it is latched securely.
● Make sure that the transfer roller is seated correctly. To do
this, open the front doors, and lower the green lever. Pull the
transfer roller out a short distance, and then slide it gently
but firmly into place, making sure that it is completely inside
the
MFP. For reference, see “Replacing the image transfer
kit” on page 222, steps 3 and 10.
● For the latest information and problem-solving procedures,
go to www.hp.com/go/clj9500mfp
.