HP (Hewlett-Packard) 9500MFP All in One Printer User Manual


 
ENWW 10 Problem solving 273
Jam in the upper left door
Follow these directions to clear jams in the top output bin.
1 If the jam extends into the output area, slowly and carefully
pull the media out of the MFP so that it does not tear. If the
jammed media is not visible in the output area, go to step 2.
2 Move the finishing device away from the MFP to gain access
to the lower left door. To do this, stand on the left side of the
MFP and pull the finishing device straight toward you.
3 Open the upper left door.
4 If the jammed media is visible, remove it by slowly and
carefully pulling up or down, and then go to step 6. If the
jammed media is not visible, go to step 5.
5 Open the lower left door, and remove any jammed media from
this area.
6 Close all of the open doors. Push the finishing device back
into place.
Note
Any time a jam occurs in the fuser area (including the lower left
door area), the MFP automatically sends a cleaning page through
the paper path to remove loose toner.
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