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340 Solving MFP problems ENWW
A MFP port problem exists. Check that your computer port is configured and working
correctly. One way to check this is to connect another MFP to
that port on your computer and print from a software program
you know works.
The Macintosh computer is not
communicating with the MFP.
● Make sure that READY appears on the MFP control panel.
● Make sure that the correct printer driver is selected in the
left half of the Chooser. Then make sure that the MFP
name that you want is selected (highlighted) on the right
half of the Chooser. An icon will appear next to the MFP
name after the printer driver has been set up and
configured with the PPD.
● If the MFP resides on a network that has multiple zones,
make sure that the correct zone is selected in the
AppleTalk Zones box in the Chooser.
● Make sure that the correct MFP has been selected in the
Chooser by printing a configuration page (see
“Configuration page” on page 346). Make sure that the
name of the MFP that appears on the configuration page
matches the MFP in the Chooser.
● Make sure that AppleTalk is active. (Select this in the
Chooser or in the AppleTalk control panel, whichever is
appropriate for your OS version.)
● Make sure that the computer and MFP are on the same
network. From Control Panels in the Apple menu, select
the Network (or the AppleTalk) control panel and then
select the correct network (for example, LocalTalk or
EtherTalk).
Situation Solution