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CHAPTER 13 TROUBLESHOOTING
13-76
COPYRIGHT
©
1999 CANON INC. CANON imageRUNNER 600 REV.1 JAN. 2000 PRINTED IN U.S.A.
14 The copy has poor fixing.
Yes/No
YES
NO
YES
NO
Step
1
2
3
Action
Set the following in
service mode to '1':
COPIER>OPTION>
BODY>CPMKP-SW.
Explain the following
to the user:
1) Select the cassette
with thick paper as
the special cassette.
2) Select the icon of
the selected cassette
as the thick paper
icon (2nd column
from right, 3rd from
the top):
Thick paper icon:
3) Be sure to set all
thick paper in the
selected cassette in
the future.
Try recommended
paper. If the results are
good, ask the user to
use recommended
paper.
Check the fixing
assembly for scratches
and dirt.
Check the nip of the
fixing roller.
Checks
Is the paper thick paper or otherwise
paper with poor fixing performance?
Is the copy paper of a type recommended
by Canon?
Does the problem occur vertically?
Cause
Copy paper
Fixing assembly