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CHAPTER 13 TROUBLESHOOTING
13-74
COPYRIGHT
©
2000 CANON INC. CANON imageRUNNER 600 REV.1 JAN. 2000 PRINTED IN U.S.A.
12 The copy has white spots (horizontal).
Step
1
2
3
4
5
Checks
Does the problem occur at intervals of
about 52 mm?
Does the problem occur at intervals of
about 340 mm?
Try paper fresh out of package. Is the
problem corrected?
Does the problem occur in copy images
only?
Are there scratches on the surface of the
photosensitive drum?
Yes/No
YES
YES
YES
YES
NO
YES
Cause
Developing
assembly
Drum
Copy paper
Scanner rail,
Scanner cable
Charging wire
(dirt)
Photosensitive
drum
Action
1. Clean the
developing rolls.
2. Dry wipe the
surface of the
developing cylinder.
3. If scratches are
found on the surface
of the developing
cylinder, replace the
developing cylinder.
1. Clean the drum.
2. If scratches are
found on the drum,
replace the drum.
The copy paper is
moist. Instruct the user
on the correct method
of storing paper.
1. Check the scanner
rail for foreign
matter.
2. Adjust the tension
of the scanner cable.
Clean the charging
assembly.
Replace the
photosensitive drum.