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COPYRIGHT
©
1999 CANON INC. CANON imageRUNNER 600 REV.1 JAN. 2000 PRINTED IN U.S.A.
13-123
CHAPTER 13 TROUBLESHOOTING
1 Double Feeding
Step
1
Action
Replace the separation
roller.
Replace the spring
used to pull the
separation roller.
Checks
Is the separation roller deformed or worn?
Yes/No
YES
NO
Cause
Separation roller
Spring
B. Faulty Feeding
2 Wrinkles
Step
1
2
3
4
5
6
Action
Check the pickup
assembly. Check the
registration roller.
The paper may be
moist. Advise the user
on the correct method
of storing paper.
Advise the user to use
recommended paper.
Clean it with solvent.
Adjust the height.
Adjust the pressure.
Try replacing the upper
and lower rollers one
after the other.
Checks
Turn off the power while copy paper is
moving through the feeding assembly. At
this time, is the copy paper wrinkled? Or
is it moving askew?
Try paper fresh out of package. Is the
problem corrected?
Try paper recommended by Canon. Is the
problem corrected?
Is the paper guide soiled with toner or
foreign matter?
Is the height of the paper guide
appropriate?
Is the lower roller pressure (nip) as
indicated?
Yes/No
YES
YES
NO
YES
NO
NO
YES
Cause
Pickup
assembly
Copy paper
Paper
guide
Lower
roller
pressure
Upper/
lower
roller
pressure
Fixing assembly