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High-performance Embedded Workshop 19. Technical Support
REJ10J1837-0100 Rev.1.00 Nov. 16, 2008
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19.3 Creating a bug report
Occasionally you may experience some unforeseen problems with the High-performance Embedded Workshop
application. If a problem does occur that results in an application crash the High-performance Embedded Workshop bug
tracking program will be invoked automatically. This allows you to compile a bug report and this can then be sent to
your technical support contact in a variety of ways. It is also possible to invoke this tracker program manually. This is
described below:
To create and send a High-performance Embedded Workshop bug report
1. Select [Help -> Technical Support -> Create Bug Report].
2. Detailed information is generated from your High-performance Embedded Workshop system. This may take
some time. The Submit a Bug Report dialog box is then displayed.
3. Write the description of your problem in the Please type a description of the problem you wish to report
edit box. (This item must be completed.)
4. Type your name in the Name edit box.
5. Type your company URL or purpose of the product being developed in the Company website/Your
application edit box. (This item must be completed.)
6. Type your country or region in the Country/Region edit box. (This item must be completed.)
7. Once you are happy with your report, choose the method of sending the report in the How would you like to
submit the report? drop-down list box. You can print it, e-mail it, or save it to a disk. (This selection is
required.)
8. Then click Submit. This will send the report. When submitting a report via e-mail you will see a confirmation
message after clicking Submit.
Note:
Fields marked with an asterisk (*) are required. You can click the Submit button after these fields are completed.