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ETERNUS DX400/DX8000 series ETERNUSmgr User Guide Settings/Maintenance
624
Copyright 2010 FUJITSU LIMITED
P2X0-0760-02ENZ0
Chapter 8 Remote Support Menu
This chapter describes the functions of the Remote Support menu.
The Remote support function is a function that is provided from the ETERNUS DX400/DX8000
series
to the remote maintenance target device under the support or management of a mainte-
nance facility in a remote location (Remote support center) via communication line. Hereafter,
the remote support center is called REMCS (REMote Customer Support system).
8.1 Display
The following settings can be performed on this screen.
• Display Support Settings
• Communication Log
8.1.1 Display Support Settings
This function enables checking the operation status of remote support maintained with the
device.
The following explains the procedures to display support settings.
Procedure
1 Click [Display Support Settings] under the Display in the [Remote Support]
menu.
→ The [Display Support Settings (Initial)] screen appears.
• Settings in the [Set Remote Support] menu must be completed in
advance.
• When logged on using a Resource Domain Administrator account, the
[Display Support Settings] menu is not displayed.