Fujitsu DX400 Computer Drive User Manual


 
Appendix A Screen Details
> A.36 Set Remote Support
ETERNUS DX400/DX8000 series ETERNUSmgr User Guide Settings/Maintenance
802
Copyright 2010 FUJITSU LIMITED
P2X0-0760-02ENZ0
A.36 Set Remote Support
A.36.1 Set Remote Support (Initial) Screen
Input the customer information and the device information to register at the REMCS center on
this screen.
Import Remote Support Setting Information File
Setting item
Customer Information File
Import the [Customer Information File] created by using REMCS ESAT into the device. Click
[Browse] button and select [Customer Information File].
Communication Environment Information File
Import the [Communication Environment Information File] created by using REMCS ESAT
into the device. Click [Browse] button and select [Communication Environment Information
File].
Customer information
[Delete personal information] radio button
Select whether personal information is to [be deleted] or [NOT be deleted] (Default).
Select [be deleted] radio button not to save the personal information in the device. The
personal information will be deleted after sending to REMCS center.
The following information will be deleted:
- Administrator
- E-Mail
- Phone Number
- FAX Number
- CE E-Mail
Detailed Settings
- Company (Required)
Input the company name of the customer using the device (corporate name).
Up to 60 alphanumeric characters and symbols can be entered.
- Department/Division
Input the department/division of the customer using the device.
Up to 40 alphanumeric characters and symbols can be entered.
- Address (Required)
Input the address of the customer using the device.
Up to 60 alphanumeric characters and symbols can be entered.
- Building
Input the building name of the company using the device.
Up to 40 alphanumeric characters and symbols can be entered.