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Chapter 8 Remote Support Menu
> 8.3 Operation
ETERNUS DX400/DX8000 series ETERNUSmgr User Guide Settings/Maintenance
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Copyright 2010 FUJITSU LIMITED
P2X0-0760-02ENZ0
3 After setting the following items, click the [Execute] button.
• Incident number
Enter an incident number to be added to the log which will be sent.
• Time Range Specification
Set the Time Range Specification using the None or Range radio button. If [Range] is
selected, input the start/end time for the exported logs.
• Export PBC Log
Select either the With or Without radio button for PBC logs.
→ The [Sending Log (Manual Sending Check)] screen appears.
4 Click the [OK] button to execute the process.
→ The [Sending Log (Manual Sending Progress)] screen appears. When the process is
successfully completed, the [Sending Log (Manual Sending Result)] screen appears.
In the following cases, an error screen appears when the [Execute]
button is clicked:
• When no incident number is entered, or the entered value is
wrong.
• When [Range] is selected, and no start time or end time is
entered.
• When [Range] is selected, and entered other than numeric
characters.
• When [Range] is selected, and the value for start time or end time
is out of range.
• When [Range] is selected, and the start time is later than the end
time.