Chapter 8 Remote Support Menu
> 8.3 Operation
ETERNUS DX400/DX8000 series ETERNUSmgr User Guide Settings/Maintenance
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• For [Under Remote Support]
• For [Remote Support Temporarily Suspended]
2 When the support status is [Under Maintenance], this function cannot be used.
Click the [Execute] button to execute the process.
The status is changed from [Under Remote Support] to [The Remote Support is
Suspended], or from [The Remote Support is Suspended] to [Under Remote Support].
→ The [Pause/Restart Remote Support (Progress)] screen appears. When the process is
complete successfully, the [Pause/Restart Remote Support (Result)] screen appears.
3 Click the [OK] button.
→ Returns to the [Menu] screen
End of procedure
• If the settings has not been performed using the [Set Remote
Support] function, this function cannot be used.
• When the support status is [Under Maintenance], this function
cannot be used.