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Chapter 8 Remote Support Menu
> 8.3 Operation
ETERNUS DX400/DX8000 series ETERNUSmgr User Guide Settings/Maintenance
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Copyright 2010 FUJITSU LIMITED
P2X0-0760-02ENZ0
8.3 Operation
The following settings can be performed using this menu.
• Sending Log
• Pause/Restart Remote Support
8.3.1 Sending Log
This function sends an internal log of the device to the REMCS center. There are two methods to
send logs; [Automatic Sending] to send logs automatically by the device, and [Manual Sending]
to instruct log sending directly from the ETERNUSmgr. Setting valid/invalid the Automatic Send
-
ing or sending log from the ETERNUSmgr are executed by this function.
The following explains setting procedures when sending logs.
The following settings are available.
• Automatic Sending Log
• Manual Sending Log
Procedures for each operation are described below.
8.3.1.1 Automatic Sending Log
This section explains the setting procedures of automatic sending logs.
Procedure
1 Click [Sending Log] under the Operation in the [Remote Support] menu.
→ The [Sending Log (Initial)] screen appears.
• Settings in the [Set Remote Support] menu must be completed in
advance.
• When logged on using a Resource Domain Administrator account, the
[Sending Log] menu is not displayed.
When sending PBC logs, click the [Send log now] link in the [Manual] field.
Even if Automatic Sending mode is set to [Valid], PBC log will not be sent.