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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-436DIG-LINE (Digital Line)
10
1004 ABORT The port was seized by a valid call during the test. The test has been
aborted. Use the display portPCSSpp command to determine the station
extension or attendant number of the port. Use status station or status
attendant to determine the service state of the port. If the service state
indicates that the port is in use, then the port is unavailable for certain test.
(See Chapter 10, "Maintenance Commands and Trouble-Clearing Aids",
for a full description of all possible states.) You must wait until the port is
idle before resetting. Attendants are always in use (off-hook) if the handset
is plugged in and the port is not busied out.
1. Retry the command at 1-minute intervals a maximum of 5 times.
2. If the test continues to abort and the port is not in use, escalate the
problem.
1005 ABORT The installed circuit pack does not support this operation.
2000 ABORT Response to the test request was not received within the allowable time
period.
1. Retry the command at 1-minute intervals a maximum of 5 times.
2. If the test continues to abort, escalate the problem.
2100 ABORT System resources required to run this test are not available.
1. Make sure terminal is connected and repeat test.
2. If the test continues to abort, escalate the problem.
3. If test fails replace terminal and repeat test.
4. Retry the command at 1-minute intervals a maximum of 5 times.
14 FAIL The primary channel (voice, Information Channel 1 or I1) is not operating
properly. User impact may range from noticing nothing to not being able to
use the port. Check the results of Voice and Control Channel Local Loop
Test (#13). If that test fails, suspect the Digital Line circuit pack. If that test
passes then replace the terminal. If both tests fail and component
replacement does not change the results, then:
1. Run circuit pack tests to check the tone generator circuit pack and the
Tone Detector circuit pack using the test board PCSSpp command.
2. Resolve any problems that are detected on the Tone Generator circuit
pack or Tone Detector circuit pack.
3. If the Tone Generator and Tone Detector circuit pack are functioning
properly, and the tests still fail, escalate the problem.
Table 10-142. TEST #1201 Digital Terminal Remote Loop Around Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page