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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Commands and Trouble-Clearing Aids
Page 8-197restore announcements
8
■ If users are in integrated announcements sessions, the system denies the
command.
■ If the board is currently uploading or downloading, the system denies the
command. Users cannot save or restore announcement after the restore
announcements command commences.
■ If no tape is in the tape drive when users attempt a copy, the command
aborts.
■ If the MSS is in use by another user or maintenance, the restore
announcements command is not allowed.
■ Unsaved or corrupted announcement files on the MSS, disallow the
restore announcements command.
To prepare for a failure, users should copy announcement files to announcement
boards. If errors result from hardware or firmware failures, MSS software logs
hardware errors with maintenance. When errors occur, the system continually
attempts to download boards in 10-minute intervals until a download succeeds,
announcements record, or downloads initiate from the SAT. Then, error
messages display indicating corrective action. If errors result from hardware or
firmware failure, MSS software logs a hardware error with maintenance.
Maintenance software invokes tests to diagnose and attempt to correct the
problem. If maintenance software fails to correct problems, alarms raise
indicating additional corrective action.
When the system crashes and/or a spontaneous processor interchange occurs,
the restore operation fails. Valid announcement files do not appear on the
announcement board. To copy the announcements from the active processor’s
MSS device to the announcement board, restart the command on the newly-
active processor. When announcements completely copy to announcement
boards, calls do not connect to announcements on the ANN board.
When announcement boards are plugged in or reset, maintenance performs a
series of tests, including a DRAM Checksum test. Tests fail due to power losses
to boards, resulting in automatic downloading of announcement files.
Output
The following output example is a display of the restore announcements
command on a simplex SPE system.
restore announcements Page 1 of 1 SPE A
RESTORE ANNOUNCEMENTS
Processor Command Completion Status Error Code
SPE-A Success 0