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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-685HYB-LINE (Hybrid Line)
10
1004 ABORT The port was seized by a valid call during the test. The test has been
aborted. Use the display port PCSSpp command to determine the station
extension number of the port. Use the status station command to
determine the service state of the port. If the service state indicates that the
port is in use, then the port is unavailable for certain tests. (Refer to the
"Status Commands" section in Chapter 10, "Maintenance Commands and
Trouble-Clearing Aids" for a full description of all possible states.) You
must wait until the port is idle before retesting. Attendants are always in
use (off-hook) if the handset is plugged in and the port is not busied out.
1. Retry the command at one-minute intervals a maximum of five times.
2. If the test continues to abort and the port is not in use, escalate the
problem.
2000 ABORT Response to the test request was not received within the allowable time
period.
1. Retry the command at one-minute intervals a maximum of five times.
2. If the test continues to abort, escalate the problem.
7 FAIL Conference Test failed. User may be able to use conference circuit without
difficulty in some cases. In other extreme cases, conference calling will be
totally restricted.
The failure may be due to off-board circumstances, the most common of
which is an off-hook occurring during the test. Also, check the error logs
against the GPTD-BD, the TONE-BD, and the TONE-PT.
1. This error can be caused by a disconnected terminal. First, ensure that
the terminal is connected and the wiring is OK.
2. Then, issue the display port and the status station commands to
determine if the station is idle. If it is idle, issue the test port command
for this port.
3. If test continues to fail, issue the busyout port and the release port
commands, and then retest the port.
4. It is possible that the port may still be functional from a user’s point of
view.
Table 10-228. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page