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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Management Terminals
Page 3-24Switch-Based Bulletin Board
3
Switch-Based Bulletin Board
This feature will allow a user to leave messages in the system in order to
communicate with other system users.
NOTE:
This feature is not intended as a substitute for the existing procedures for
escalating problems, but only as an aid to the existing process.
Description
The bulletin board service provides an easy interface for the customer and
Lucent Technologies to leave messages on the system.
The bulletin board feature makes it easy for the customer to communicate with
Lucent Technologies (and vise-versa). For example, when a new load is installed
on a switch in the customer’s system, Lucent Technologies can leave the
customer messages which describe new functionality. This feature also allows
Lucent Technologies to keep the customer informed on the progress of trouble
items. In addition, the feature can be used by the customer to provide additional
information concerning problems that have already been escalated.
Accessing the Bulletin Board
Any user with the appropriate permissions can log into the system and have
access to the bulletin board. User’s who have “Maintain System” or “Administer
Features” permissions can enter, change, display, print, or schedule to print a
message. Users who have “Display Admen” and “Maintain Data” permission can
display the bulletin board. Any user who has “Display” permission can display,
print, and schedule to print the contents of the bulletin board.
When logging onto the system, users will be notified of any messages on the
bulletin board. The notification message will indicate the last time the bulletin
board was updated, if any “High-Priority” message exists, and if the bulletin
board is 80% or more full. If a “High-Priority” message exists, the command
prompt will change to the following message:
■ High-Priority Bulletin Board Messages Entered:
After the next command is entered, the default command prompt returns to the
screen.
User Considerations
■ Only one user at a time may edit a message on the bulletin board.
■ The user must have the proper permissions to access the bulletin board.