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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-735ISDN-SGR (ISDN-PRI Signaling Group)
10
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below. By clearing
error codes associated with the
Primary Signaling Link Hardware Check
, for
example, you may also clear errors generated from other tests in the testing
sequence.
3905 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no
other cause can be found, provide the next tier with this
Error Log information.
3906 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no
other cause can be found, provide the next tier with this
Error Log information.
3909 A request to use a network
service has been made,
but the network has
rejected the request
because the requested
service is not implemented.
Follow the recommendations listed above for error type
3890.
3928 A call was denied because
of a basic incompatibility
between the type of call
and either the facilities
selected by the routing
pattern or the called user
itself.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone after
accessing ISDN trunks or PRI endpoints. Determine the
trunk group from the circuit pack and port number (in the
aux data field) and then check the BCC fields of the
pertinent routing patterns. Also, investigate whether or not
the calling and called endpoints are compatible (for
example, some ISDN switches may not allow a voice
station to call a data extension).
Table 10-242. Descriptions of Error Codes 3840-3928 — Continued
Error
Code Description Recommendation
Continued on next page