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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-1238TAPE (Tape Unit) [G3iV1.1-286]
10
1. Issue the status system command to determine which SPE
(A or B), is the Active SPE. It is labeled as "active."
2. Use "Error Type #3329—Repair Procedure (Standard System)" to
ensure that the tape and tape unit in the Active SPE are functioning
properly and to read in translations.
3. Log into the Manager I terminal again and issue the display alarms
command to see if any alarms were raised against the Active SPE
tape.
a. If a major alarm against the Active SPE tape now exists,
escalate the problem.
b. If minor alarms against the Active SPE tape now exist,
resolve those alarms before continuing with Step #5.
c. If no alarm exists against the Active SPE tape, continue with
Step #4.
4. Replace the tape in the Standby SPE. If a new tape is used,
translations must have been successfully saved in order to clear
Error Type #3329.
5. Issue the refresh spe-standby command. It may be necessary to
issue this command multiple times. However, if you have issued the
refresh spe-standby command five times, and if the Standby SPE
is still not labeled "Standby" on the Status System Form, escalate
the problem.
6. The Standby SPE must be in Standby Mode before issuing the test
tape [a|b] long command. If the Standby SPE is not in Standby
Mode, the additional tests needed to clear Error Type #3329 are not
run. These additional tests also cause the test tape [a|b] long
command to take longer to execute.
7. Test the Standby tape by issuing the test tape [a|b] long
command. Issuing this command whenever the SPE contains an
active Error Type #3329 causes the SPE to undergo a COLD 1
restart. This restart attempts to load translations and, if successful,
it clears the error.
8. If the problem is not resolved, follow normal escalation procedures.
Only one SPE Tape alarmed
A typical scenario that results in a single minor TAPE alarm follows: The
system boots up on an SPE and cannot read in translations. As a result, a
major alarm against TAPE is raised. The system performs a Level 3
SPE-interchange and then reads in translations from the tape on the "new"
Active SPE. At this point, the major TAPE alarm is downgraded to a minor
TAPE alarm.
Error Type #3329 - Repair Procedure #2 (High or Critical Reliability
System):