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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-1237TAPE (Tape Unit) [G3iV1.1-286]
10
NOTE:
The following repair procedure assumes that no major alarms exist
on the PROCR (Processor) or MEM-BD (Memory) circuit packs. If
any of these alarms exists, resolve them before trying to resolve this
alarm.
Error Type #3329—Repair Procedure (Standard System):
1. Look in the Hardware Error Log for Error Type #1793. If this error
exists, replace the tape cartridge with a backup cartridge that has
valid system translations.
2. [G1.2, G3iV1.1-286] Issue the test tape long clear command.
3. [G1.1] Issue the test tape long repeat 3 command.
4. If all tests except for Test #505 pass, assume that the problem has
been resolved. Test #505 will fail if a successful load translations
has not occurred.
If some other tests besides Test #505 fail, resolve those errors, and
repeat Step #2.
5. Issue the reset system 3 command.
6. Issue the list configuration software command.
7. If the tape resident translations date is "none," insert a backup tape
cartridge and go back to Step #2 (try up to 2 backup tapes).
8. If the problem is
not
resolved, follow normal escalation procedures.
High and Critical Reliability Systems
NOTE:
In a High or Critical Reliability system, the following repair procedure
assumes that no major alarms exist on the PROCR (Processor),
MEM-BD (Memory), or DUPINT (Duplication Interface) circuit packs
or on the STBY-SPE (Standby SPE) MO. If any of these alarms exists,
resolve them before trying to resolve this alarm.
Both Active and Standby SPE Tapes alarmed
This situation arises whenever translations cannot be loaded on either
SPE. If the system was powered up, both tapes were alarmed at almost
the same time as a result of this error. It is very possible that no
SPE-Interchange occurred. However, if the system was restarted as a
result of a reset system [3 | 4 | 5] command, and when an alarm was
raised against the Active SPE as a result of Error Type #3329, a Level 3
SPE-Interchange automatically occurred, and the "new" Active SPE
attempted to load translations. When this SPE failed to load translations,
its tape was alarmed as well.
Error Type #3329 - Repair Procedure #1 (High or Critical Reliability
System):