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DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Commands and Trouble-Clearing Aids
Page 8-200save announcements
8
■ If the board is currently uploading or downloading, the system denies the
command. Users cannot record integrated announcements after the save
announcements command commences even though 15 channels are
available for announcement playback (one is reserved for uploading and
downloading).
■ If no tape is in the tape drive or the tape is write-protected, the command
aborts during a save. The command also aborts if no NETCON data
module is available.
■ The save announcements command is not allowed if the MSS is in use.
The MSS may be in use by either another user or by maintenance.
■ The standby processor must be in service with shadowing enabled, so
that the system can save announcements to the standby processor.
■ When MSS devices on both processors in High or Critical Reliability
Systems are specified, the save announcements command saves
announcement data from announcement boards to active MSS devices,
then to standby MSS devices. The system reports the status of each save
operation to users separately. When one save operation fails, the save
operation to another device continues, causing saved announcement data
to be inconsistent between MSS devices.
■ In case of a failure, technicians make announcement files consistent
across both MSS devices. Files become inconsistent due to hardware
failures or spontaneous processor interchanges. If announcement files are
inconsistent due to hardware failures that occur during the save
announcements command, error messages display indicating corrective
action. Maintenance software that monitors hardware logs hardware errors
to maintenance. Then, maintenance software invoke tests to diagnose and
attempt corrective action. If maintenance software fails to correct the
problem, an alarm raises displaying corrective action.
■ The save announcements command writes two time-stamped, identical
copies of announcement data to selected devices. The time-stamp for
both copies is the same. Each copy contains a timestamp and the state of
the copy. (good or bad)
■ If good copies of announcement files are not available, the restore
announcements command cannot execute until the save
announcements command completes. Announcements on the board are
still usable.