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DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-87ANN-BD (Announcement Circuit Pack)
10
General Notes
Here are a few very important general notes that apply to any problem on the
Announcement circuit pack. The user should read this before attempting to work
on the TN750 Announcement circuit pack or Announcement Ports, especially if
the circuit pack needs to be replaced.
1. The Announcement circuit pack retains all integrated announcements
as
long as the circuit pack has power
. For this reason, whenever there is a
problem with either the Announcement circuit pack or an Announcement
Port that may require the circuit pack to be reset, it is always best to try to
reset the circuit pack via the reset board PCSS command first. If that
does not work, replace the circuit pack. Announcements are preserved
through a software reset, but they are lost when the circuit pack is
reseated.
2. If a customer has announcements on the Announcement circuit pack
that cannot be rerecorded easily, then announcements must be saved
on the system tape [G3iV1.1-286] or memory card [G3sV2, G3iV2-386,
G3vsV2] to ensure that they are not lost. This should be done as soon
as the announcements are recorded on the circuit pack (or whenever they
are changed), assuming that the circuit pack is in proper working order
(see Note).
NOTE:
Unlike translations, announcements are NEVER automatically saved
to the system tape [G3iV1.1-286] or memory card [G3sV2,
G3iV2-386, G3vsV2].
3. The administration terminal save announcements command replaces the
announcement file on the system tape [G3iV1.1-286] or memory card
[G3sV2, G3iV2-386, G3vsV2] the Announcement circuit pack speech
memory. Care must be taken not to mistakenly enter this command and,
as a result, destroy a valid file on the system tape [G3iV1.1-286] or
memory card [G3sV2, G3iV2-386, G3vsV2].
4. The restore announcements command replaces the Announcement
circuit pack speech memory with the announcement file on the system
tape [G3iV1.1-286] or memory card [G3sV2, G3iV2-386, G3vsV2]. Care
must be taken not to mistakenly enter this command, destroying valid
speech memory (especially if the system tape [G3iV1.1-286] or memory
card [G3sV2, G3iV2-386, G3vsV2] does not have a valid announcement
file on it).
5. Whenever the Announcement circuit pack is replaced, announcements
must always be rerecorded or downloaded to the new circuit pack.
Otherwise, call processing is not able to use the pack.
6. If announcement speech memory is corrupted, announcements should
not be saved [that is, if the Announcement Checksum Test (#209) fails, or
if the speech sounds corrupted on playback]. This can ruin a good
announcement file on the system tape [G3iV1.1-286] or memory card