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DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1035PE-BCHL (PRI Endpoint Port)
10
l. This error type appears when the switch receives an ISDN RESTART
message for an ISDN port that is not idle. Usually, calls are not cleared via
the RESTART message. Therefore, this error type may be associated with
a dropped call report from a user.
The following Aux Data values for Error Type 3585 represent the port’s
ISDN call state at the time that the unexpected request to restart the
channel is received from the remote terminal adapter. This information can
be useful if dropped calls (cutoffs) are being reported by users of the PRI
Endpoint.
The following list contains important Aux values. Any other such values
can be ignored.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below when
inspecting errors in the system. By clearing error codes associated with the
NPE
Crosstalk Test
, for example, you may also clear errors generated from other tests
in the testing sequence.
10 A call in a stable, talking state was cleared unexpectedly
by the far-end terminal adapter with an ISDN RESTART
message. This state is called the "active" state.
4,
7,
8,
260,
263
A call that did not reach the active state but at least
reached a ringing state was cleared unexpectedly by the
far-end terminal adapter with an ISDN RESTART message.
1,
3,
6,
9,
265
A call that has not yet reached a ringing state was cleared
unexpectedly by the far-end terminal adapter with an ISDN
RESTART message.
11,
12,
19,
531,
267,
268
A call that was in the process of clearing has been
nonetheless cleared by the far-end terminal adapter with
an ISDN RESTART message. If this condition occurs
frequently, it may mean that the far-end terminal adapter is
attempting to clear ports that it thinks are in a "hung" state.
The RESTART message brings the port to an idle
condition.