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DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Commands and Trouble-Clearing Aids
Page 8-241monitor bcms
8
Description
The monitor bcms command displays output for agents and splits summarizing
the bcms condition. This on-line status report is automatically updated every 30
seconds (or by pressing the UPDATE key) until the command is canceled by
pressing the CANCEL key. Three display options are available: skill, split, and
system.
Defaults
No defaults.
Parameters
Help Messages
If the system technician presses HELP after entering "monitor bcms", the
following object command word choices will be displayed:
Please enter one of the following object command words:
skill split system
Or press CANCEL to cancel the command
If the system technician presses HELP after entering "monitor bcms system" the
following message will be displayed:
Enter [measured split numbers separated by one space
and/or split range in the format xx-xx], [’print’]
Or press CANCEL to cancel the command
If the system technician presses HELP after entering command "monitor bcms
split" or "monitor bcms skill" the following message will be displayed:
split This specifies that the command display status information for a
specified split number (an ACD hunt group).
split number The split’s identity to the switch and BCMS; an ACD hunt group
number (split number). This parameter is entered only when the "split"
parameter is entered.
system This specifies that the command display split queue status as well as
cumulative split information for all the BCMS measured splits.
system
number
ACD hunt group numbers (split numbers) separated by spaces and/or
split number ranges separated by a hyphen ("-").
skill This specifies that the command display status information for a
specified skill number.
skill number The skill’s identity to the switch and BCMS; an ACD hunt group
number (skill number). This parameter is entered only when the "skill"
parameter is entered.