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DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1108PMS-LINK (Property Management System Link)
10
components of the PMS Link must be executed to diagnose faults. If system
technician-demanded test pms-link command fails, no alarm is generated.
Procedures for Restoring the PMS Link
1. Determine the status of the PMS Link.
Enter status pms command and make sure that the PMS Link is not
busied out for maintenance. If the link is "down," then continue with the
next step.
2. Where does the PMS Link connect?
Enter display system hospitality and find out the destinations of the PMS
Link.
3. Determine the status of the data extension.
Enter status data <extension> command and verify whether the data
extension is in in-service/idle state. If the data extension is NOT available,
then look for the extension number in Alt Name field of Hardware Error
Log. Refer to the XXX-BD (Common Port Circuit Pack) Maintenance
documentation for resolutions.
4. Is a data channel on Network Control circuit pack in in-service/idle state?
Enter list data command and find out the extension numbers of data
channels on Network Control circuit pack. Enter status data <extension>
command and make sure that at least one data channel is in
in-service/idle state. If no data channel is available, then look for
DATA-CHL/DATA-CON/DATA-BD errors in the Hardware Error Log. If
present, refer to the DATA-BD (Network Control Circuit Pack) Maintenance
documentation; if not present, escalate the error.
5. Is the external PMS device available?
Make sure that the PMS device is ON-LINE and ready for service. Check
the physical connectivity between Data Module and the PMS device.
It is recommended that you busy out the PMS Link before executing maintenance
tests over objects composing the PMS Link. If the PMS Link is busied out, then all
PMS Link maintenance actions are deactivated. The interference to tests of other
MO is off.