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DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Commands and Trouble-Clearing Aids
Page 8-333resume hardware-group
8
The command is denied if the board is currently being uploaded or downloaded.
A user cannot save or restore announcement after the restore announcements
command has started.
The command aborts if copying from tape and no tape is in the tape drive.
The restore announcements command will not be allowed if the MSS is in use.
The MSS may be in use by either another user or by maintenance.
In case of a failure, it is the user’s responsibility to make sure the announcement
file is completely copied to the announcement board. If an error is the result of a
hardware or firmware failure, the MSS software will log a hardware error with
maintenance.
The restore announcements command will not be allowed if no announcement
file has been saved on the MSS or a corrupted announcement file is on the MSS.
In case of a failure, it is the user’s responsibility to make sure the announcement
file is completely copied to the announcement board, although the system will
continually attempt to download the board in 10 minute intervals until a download
is successful, announcements are recorded, or a download is initiated from the
SAT. The user should take appropriate action based on the error message
returned. If the error is the result of a hardware or firmware failure, the MSS
software will log a hardware error with maintenance. Maintenance software will
invoke tests to diagnose and attempt to correct the problem. If maintenance
software fails to correct the problem, an alarm is raised and the system
technician should take appropriate action.
In the case where the system crashes and/or there is a spontaneous processor
interchange, the restore operation will fail. In this case, there will not be a valid
announcement file on the announcement board. The command should be
restarted on the newly active processor to copy the announcements from the
active processor’s MSS device to the announcement board. Until the
announcements are successfully and completely copied to the announcement
board, calls will not be connected to any announcements on the ANN board.
When the announcement board is plugged in or reset, maintenance will perform
a series of tests, including a DRAM Checksum test. The test will fail due to the
power loss to the board, resulting in automatic downloading of the
announcement file.
resume hardware-group
A "test hardware-group" command which had been canceled can be resumed by
the user with this command. The reactivated hardware-group command will start
testing where it previously left off.